07368213089
info@lucyprossercounsellingservie.com
Contact
I’m here to support you whenever you’re ready to take the next step. Whether you have questions, want to find out more about my counselling services, or are ready to book a session, please don’t hesitate to get in touch. I offer a welcoming, confidential space for adults, children, young people, and students, and I’ll respond as quickly as possible to help you feel supported from the very first contact.
Make a complaint
If you have any concerns about your counselling or the service you receive, please let me know as soon as you feel able. You can raise a concern in session, by email at info@lucyprossercounsellingservice.com or by phone/text on 07368 213089. I will listen carefully, take your concerns seriously and do my best to resolve the issue. If you remain unhappy, you can use my full complaints policy and, if needed, contact my professional bodies, the BACP for further guidance.